Terms & Conditions

1. Introduction

Welcome to Tylers Digital Solutions, your trusted partner for comprehensive digital growth strategies, web development, and marketing services. These Terms and Conditions govern your engagement with our agency and outline the mutual expectations required for a successful working relationship. By accessing our website or securing our digital services, you legally agree to be bound by the terms presented in this document. It is crucial that you read these provisions carefully to understand your rights and obligations when partnering with our professional team. Tyler Digital Solutions reserves the right to amend or update these terms periodically to reflect changes in our business operations or legal requirements. Any modifications will become effective immediately upon being published on this specific webpage without prior direct notification. Continued utilization of our digital services or consultation offerings following any such changes constitutes your formal acceptance of the revised conditions. If you disagree with any part of these terms, you must immediately cease using our services and contact our support team.

2. Scope of Digital Services

Tylers Digital Solutions provides a diverse array of digital services including high-fidelity web design, search engine optimization, growth marketing, brand development, and technical support. The specific details, deliverables, and parameters of the services you select will be strictly defined in a separate statement of work or formal project proposal. We pride ourselves on executing modern, compliant, and high-converting strategies tailored exclusively to your unique business objectives and market positioning. Our team commits to utilizing industry-standard tools and methodologies to deliver scalable and reliable organic growth or technical deployments. Please understand that while we implement proven frameworks and rigorous technical excellence, digital landscapes are inherently unpredictable and subject to external search engine algorithm shifts. Therefore, we cannot absolutely guarantee specific quantitative outcomes such as exact search rankings or precise revenue multiples. Our primary obligation is to deliver the agreed-upon strategic services with the highest level of professional competence and technical proficiency. Any additions or modifications to the original scope of work will require a separate written agreement and may incur additional financial investments.

3. Client Responsibilities and Material Provision

To ensure the smooth execution of your project, clients are required to actively participate and provide necessary materials in a timely and organized manner. You agree to promptly supply Tylers Digital Solutions with all necessary text, graphics, logos, branding guidelines, and any other specific information required to complete the digital deliverables. It is your strict responsibility to guarantee that all assets you provide are legally owned by you or that you have secured the appropriate licensing to utilize them. We rely heavily on your prompt feedback during strategic milestones to keep the project moving forward without unnecessary bottlenecks. Failure to supply requested materials or provide timely approvals may result in immediate project delays that fall entirely outside of our operational control. Tylers Digital Solutions will not be held responsible for missed deadlines if the delay is directly caused by a lack of client responsiveness or incomplete asset provision. Furthermore, you are expected to designate a primary point of contact within your organization to streamline communications and formalize approval processes. Maintaining open, honest, and rapid communication is the most critical factor in ensuring your digital project is launched successfully and efficiently.

4. Project Timelines and Delivery Schedules

Our agency establishes estimated project timelines and delivery schedules based on our initial consultations and the complexities outlined in your specific statement of work. Tylers Digital Solutions makes every reasonable effort to strictly adhere to these proposed deadlines and launch your digital assets as efficiently as possible. However, all dates provided are professional estimates and do not represent a rigid legal guarantee of delivery on that exact calendar day. Digital development often involves unforeseen technical challenges, third-party integration complexities, or strategic pivots that may necessitate adjustments to the original timeline. In the event of a significant unavoidable delay, our dedicated account managers will communicate the situation transparently and provide you with a revised delivery schedule. As previously mentioned, timeline integrity also depends heavily on the client’s ability to provide swift feedback and necessary project materials. If a project is stalled for an extended period due to client inaction, we reserve the right to temporarily pause the project and reallocate our developmental resources. Any project reactivation after a prolonged client-caused delay may be subject to timeline renegotiations based on our current agency bandwidth.

5. Payment Terms and Billing Procedures

Financial compensation for all services rendered by Tyler Digital Solutions must be fulfilled according to the specific payment schedules detailed in your formal proposal. We typically require an initial upfront deposit to commence digital strategy, design, or development work, followed by milestone-based payments or a final completion invoice. Monthly retainer services, such as ongoing search engine optimization or technical support, are billed at the beginning of each billing cycle and require prompt settlement. All invoices are due immediately upon receipt unless a different net-payment period has been explicitly negotiated and documented in our mutual agreement. Failure to submit payments on time may result in an immediate suspension of all active digital campaigns, website hosting, or technical maintenance services. Tyler Digital Solutions also reserves the legal right to apply standard late fees or interest charges to any outstanding balances that remain unpaid past the agreed-upon deadline. All quoted prices for our marketing and development services are exclusive of applicable taxes, which will be calculated and clearly added to your final invoice. Any disputes regarding billing must be submitted to our financial department in writing within seven days of the invoice date for formal review.

6. Intellectual Property and Ownership Rights

Upon the successful completion of your project and the receipt of all final payments in full, Tylers Digital Solutions transfers the agreed intellectual property rights to your business. This transfer typically includes the final customized website files, finalized logo designs, brand messaging documents, and configured digital marketing assets. However, we strictly retain the underlying intellectual property rights to any pre-existing code libraries, proprietary development frameworks, or foundational tools utilized during the creation process. You are granted a non-exclusive, non-transferable license to use these underlying agency-owned frameworks strictly as they are integrated into your final delivered product. Tyler Digital Solutions also explicitly reserves the right to display the completed project, including website screenshots and marketing performance metrics, within our professional portfolio. We frequently utilize successful client deployments as case studies or promotional materials to demonstrate our technical capabilities and strategic growth expertise. If your business requires a strict non-disclosure agreement or wishes to opt out of portfolio inclusion, this must be negotiated and signed prior to project commencement. Until the final invoice is completely settled, all digital deliverables remain the exclusive legal property of Tylers Digital Solutions.

7. Revisions and Approval Process

Our digital design and development workflows inherently include a structured revision process to ensure the final deliverables align perfectly with your initial vision. Each project phase incorporates a specific number of revision rounds, which will be clearly quantified in your original statement of work and project roadmap. You are expected to thoroughly review all submitted materials and consolidate your feedback into comprehensive requests to maximize the efficiency of these revision rounds. Revisions are strictly defined as minor adjustments to the existing design or strategy, such as color tweaks, font changes, or minor layout realignments. Any requests that fundamentally alter the project scope, introduce entirely new features, or require massive architectural changes are considered scope creep. Such substantial modifications will require a formal project change order and will inevitably incur additional developmental costs and timeline extensions. Once a project phase or final deliverable has received your formal written approval, any subsequent changes will be billed at our standard hourly technical rate. We require definitive sign-offs at crucial milestones to ensure our team can confidently proceed to the next technical phase without risking backward momentum.

8. Limitation of Liability and Indemnification

Tylers Digital Solutions operates with the utmost professional diligence, but we cannot accept liability for indirect, incidental, or consequential damages arising from our services. We are not legally responsible for any loss of revenue, data corruption, or business interruption that may occur during the deployment or maintenance of your digital assets. Our agency has no control over the operational stability of third-party platforms, hosting providers, or search engine algorithms, and cannot be held accountable for their failures. You agree to fully indemnify and hold Tylers Digital Solutions harmless against any claims, legal actions, or financial losses resulting from the content you provide. This includes any trademark infringements, copyright violations, or inaccurate claims present in the text, images, or branding materials you supply for your website or campaigns. In any event, our total maximum liability to you for any damages arising from our professional engagement shall never exceed the total amount you paid for the specific service in question. We highly recommend that you maintain your own comprehensive business insurance and legal counsel to protect your broader enterprise operations. By engaging our digital agency, you acknowledge and accept these inherent operational risks and agree to these specific limitations of legal liability.